FAQ

BRIDALS

How long is the rental period?

The rental period is 5 days.You may collect your outfit 2 days before your event date and return it a day after or you may collect your outfit a day before your event and return it 2 days after.

What if i damage the outfit?

A few falling beads or stones is fine but if you damage the dress beyond repair e.g, huge rips, burns or unremovable stains, you will be charged 100% of the retail value.

To avoid damaging the garment:

- do not attempt to remove any stains, leave that to us.

- please do not iron your garment

- avoid stepping on the dress with your high heel

- we know how tiring it gets wearing a heavy desi outfit but please hang the outfit right after you remove it and don't fold or chuck it to maintain it's condition for the next bride

Do you carry plus sizes?

Yes, we do carry plus sizes for both our womenswear and menswear.

Am I able to purchase the outfit if i want to own it?

Yes, we are able to customise the outfit to be purchased with 2-4 months notice.

Can we buy bridal pieces ?

Yes, you can buy bridal pieces. We do carry some off the rack in our studio but we mostly will take an order made in your size.

Do you only do rentals ?

All out ready to wear is for sale. We do not rent partywear/ ready to wear out.

Our rentals are solely for bridals.

 

ONLINE PURCHASES

What happens if my online purchase does not fit me?

You may contact us via Whatsapp at +65 9239 0996 to exchange the piece if you encounter sizing issues. However, please note that this must be done within 3 days of receiving your online order.