Terms of service

Returns & Exchange Policy

We accept exchanges for items sold within 3 working days from the point of receiving the item. Do note that the courier charges will be borne by the customer.

We will not accept refunds for all items sold. 

Should you face any issues with the item, please contact us via email at contact@nainanisa.com or whatsapp us at +6592390996

Delivery Options

Naina Nisa Studio is not liable for any delay in shipment for reasons beyond our control. If you are in urgent need for the item, please whatsapp us to make special arrangements.